How to Fix Boost Mobile Data not Working - 5G Cant Connect

Boost Mobile data not working; Boost Mobile 5G problem

If you are one of those who are complaining that Boost Mobile data not working on their mobile phone then you have arrived at the right place for the right information that we help you to get proper mobile data reception on your mobile phone. So why are we waiting let's get started for the reasons why my mobile data on Boost isn't working and what are the things that you can do and can't do.

Boost Mobile Data not Working

Boost mobile is one of the leading network providers in the United States of America. It was the various mobile plan for customers for calls and mobile data. But as a service provider, it has to deal with several issues related to connectivity and phone calls.

Frustration during US Cellular outage

Boost Mobile 5G

Just imagine you are watching the Apple Cup match between Washington Cougars vs State, and your Internet isn't working. You will be betraying your network provider for that.

If you have trouble accessing 5G (signal reception or slow mobile data), it could be for several reasons. We have gone through a separate guide on how to fix 5G not working on your phone.

Toggle Airplane Mode

Just toggling the Airplane mode ON and OFF might work wonders for you. This is the first step that you should do for almost every trouble.

It's a quick access button available from the top of your phone in the notification panel.

Reboot your Phone

When you have a problem with your mobile phone, then rebooting your device could solve your problem. Atleast 50% of mobile phone issues are fixed by simply rebooting the handset.

Poor Internet

Many people have reported slow or poor internet or signal reception on their mobile phones. This could be for several reasons and you can read on why my mobile data is slow.

Preferred Network Mode

On your Plum Phone, Samsung Galaxy or Motorola, or LG mobile phone, you should check out the preferred network mode on your device. If it's set to 5G, then you might not receive the proper signal because 5G is still expanding.

You can apply '5G/4G/3G/2G Auto' mode on your phone for the best signal reception.

SIM Problems:

Problems on your phone related to signal reception or mobile data is maybe due to an old SIM card present on your device. Because 5G is new, it's recommended to get a 5G-compatible SIM.

Mobile Data Limit Exhausted:

Boost Mobile offers several plans to its customers based on monthly charges. These plans come with data limits and even though there is an unlimited plan with Boost it's not truly unlimited. Once the data caps are reached, your download speed will be slowed down for the rest of the month.

Reset APN Settings:

4G or 5G not working on Boost Mobile might be for the reason of the wrong APN, i.e., Access Point Names. To resolve such issues, you can simply Reset APN to default by going through Settings > Mobile Connections.


Don't try to run VPN while using mobile data. You can do that on a Wi-Fi connection.

Don't try out Unlimited Data Hacks:

Have you recently followed any unlimited internet hack?

Bonus Tip: Boost Zone App

If you have the Boost Zone app installed on your phone, then try this -

  • From your home screen, tap on all apps and then select Boost Zone.
  • From this app, you need to tap on device diagnostic and look for the network.
  • Now it will show things -
    1. Passed means that your phone is connected to boost data network
    2. Failed or flag: you need to update the data profile and if it is not working then we need to contact Boost customer care after trying out troubleshooting or diagnostic measures as mentioned here -
  • From the device diagnostic tap Network.
  • Tap Update Profile.
  • After the update is completed, tap Ok.

If you haven't downloaded this app then you can skip this step.

Network Outage:

If you have a problem with Boost Mobile internet access, then it might be due to a technical glitch or network outage. Follow Boost on Twitter or Facebook to know whether Boost has notified users about network outages or not.

Reset Your Phone:

If nothing is working then it is so time that you please take your mobile phone. Now before pressing the reset button there are some things that you need to understand. First, all the data present on your mobile phone like photos and videos will be deleted permanently and so you need to back it up secondly, we need to set up your mobile device refresh by providing login credentials for everything.

Contact Customer Care:

Still, if you are facing issues, then it's better to contact Boost Mobile customer care and talk to real human agent, explain him/her your problem clearly, and see what is the actual problem.

Change your Network Provider:

If you are still facing the problem even after talking to customer care, then it's up to you to take a call on whether to stay with the network or move to another network.

Boost Mobile Data Not Working iPhone:

Whether you got an Android mobile or the latest Apple iPhone, this problem is related to network issues and whatever you can do on your mobile phone is explained above. Please go through it if you got an iPhone.

US Cellular Data not working
Verizon 5G mobile data problem

Frontier Free Phone

Boost Mobile Hotspot Not Working:

When the hotspot is not working on your phone, you could simply dial 611 on your mobile to talk to human at the Boost Mobile support center.

So that was the guide on Boost mobile data not working on Android and iPhone.

Article Name
Boost Mobile Data not Working - 5G Cant Connect
Let's get started for the reasons why my mobile data on boost isn't working and what are the things that you can do and can't do.
Yogesh Khetani
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BLU Cell Phones
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This post was last modified on February 22, 2023 6:01 PM

Yogesh Khetani: Yogesh has been in the field of mobile technology for over 12 years now. He keeps him updated with the latest smartphones in the market + writes how-to guides. On popular social media platforms, he constantly shares information about mobiles and mobile how-to guides that helps you to make decisions about your handheld gadget needs. His digital journey began when he choose technology as his subject in Engineering studies and the digital world paved the way to express his love for technology and gadgets in a better way and highest reach. Through this portal, his goal is to provide you with all the necessary knowledge needed before making your next gadget purchase decision. He runs this website/blog with a team of skillful and enthusiastic people who share the same passion for tech gadgets and we provide unbiased reviews on phones & mobile networks, detailed buying guides + how-to tips to our readers.