How to Fix Android Screenshot Not Working Problem - 6 Ways

Android Screenshot not working fix

Taking a screenshot on Android is a default property, but people have reported Android Screenshot not Working problem on their phones. Here is how to fix it.

Android smartphone includes several default functions that can be done using physical buttons. One of the best features on Android mobile phones is the "Screenshot feature" through which you can grab screenshots of any error or showcase achievement in a game like PUBG Mobile. The BLU G90 Pro, BLU G90, Bold N1, and all BLU, Samsung, LG, Sony, and HTC Phones include these functions by default because they are powered by Google's Android operating system for mobile.

Android Screenshot not working:

The Android Screenshot might not work in a few cases or scenarios. Although it can happen at random times, it's definitely frustrating.

Here are a few reasons why you can't take a screenshot on an Android phone -

Let's go into detail.

Reason 1: Press the Correct Key Combination

Can't take a screenshot on Android might be possible that you are not pressing the correct combination of keys for a screenshot. By default, on Android, it's the Power button + Volume Down buttons for screenshots simultaneously. Remember, you need to press it together at once.

Also make sure that in the latest Android smartphones, you will have to press the Power button and Volume Down button once and leave them. Previously you have to hold for a second or two, but this has changed in the new unlocked Samsung phones.

Reason 2: Cant Take Screenshot on Google Chrome:

If you can't take a screenshot while browsing on the Google Chrome browser, then please check whether you aren't in Incognito mode because latest version of Android has disabled that feature.

That may be the reason why the Google Chrome screenshot isn't working.

Reason 3: Cant take screenshot due to security policy

If your device is issued by schools/colleges or companies, they disable such functions for various reasons. You will see a pop-up saying -

"can't take screenshot due to security policy"

Solution: In this case, you can talk to the IT Department for clarification and see what's possible. If they allow it will be great or else you can't do anything.

Reason 4: Due to the App Policy

Some apps, especially financial and banking apps, disable the screenshot feature in their app for security reasons. You will clearly see a pop-up saying "Screenshot disable due to security reasons" or "Cannot capture a screenshot. The page contains personal information".

Reason 5: Screenshot Not Allowed by App

Some banking or financial apps might not allow screenshots while on their app directly. You will have to use their inbuilt screenshot share feature. This is done for security. Also, if you have installed any new app, then you better delete it and try.

How to Fix Android Screenshot Not Working

In case you are not able to grab a screenshot, there is some basic troubleshooting workaround that you can do.

Solution 1: Uninstall Recently Installed App

If you were able to take a screenshot earlier and doesn't work now, then you need to first determine which apps you recently installed. A recent app might be a problem if it's something work-related or an app that restricts your phone. Uninstall it and see if you are able to take screenshots or not.

Solution 2: Check Device Storage (Couldn't Capture Screenshot Storage Maybe in Use)

In some cases, you might encounter notifications like "Can't take screenshot due to limited storage space" or "Couldn't save the screenshot. Storage may be in use". The solution would be to restart and check and if that doesn't fix the concern, then you need to empty storage space. This is a common issue in cheap Android Go phones that comes with limited inbuilt storage.

Solution 3: Correct Screenshot key combination:

With Android 10 and higher, you will not have to hold and press the Power and Volume Down buttons, instead, Press once and release, and a screenshot is grabbed easily.

Solution 4: Try the Alternative Screenshot Method

There are a number of ways in which you can take a screenshot, they are -

  • Default Android method using physical buttons
  • Using Google Assistant for Screenshot
  • Palm Swipe method: Swipe your palm over the display screen and a screenshot is captured.

Check and see what's possible on your phone.

Ψ Windows Scrolling Screenshot ψ
Ψ Android Screen Recording Not Working Ψ

Solution 5: Root Your Phone

An ultimate killer idea would be to root your phone and this would definitely fix whatever problem it has earlier with screen capture or screen-grab.

Solution 6: Stopped Working Just Now

If the screenshot was working earlier, and it's not working now, then you can make sure that you have followed the above 5 steps, and additionally recall whether you have installed a new update or a new app that is restricting this. If yes, then uninstall the app or notify app developer.

Screenshot Isn't Working Google Assistant Settings:

Did you know that your virtual assistant too can help you to take screenshots easily, if it doesn't work then do this -

  • Open Settings on your phone.
  • Then tap on Apps & notifications and then Advanced.
  • Now tap on Default apps and then Assist & voice input.
  • Apps & notifications and then Advanced and then Default apps and then Assist & voice input
  • Turn on the 'Use Screenshot' option.



This guide should work on all Android-powered smartphones by -

  • Samsung Galaxy phones like S23, S22, S21, S20, Note 20, Note 21, Note 10, Note 7, S7
  • LG phones
  • Sony Phones
  • All Motorola mobiles like Moto G10 Power, G40 Fusion, G60, G100, G9 Power
  • Nokia Android phones like Nokia 9.1, Nokia 8.2 etc.,
  • Huawei/Honor phones
  • Energizer phones
  • Wiko phones
  • BLU Phones
  • Google Pixel phones
  • OnePlus phones
  • CAT phones
  • ZTE Phones
  • Alcatel Phones
  • Acer Phones
  • Asus Zenfones
  • & all other Android smartphones

Also Read:

Code to Check if Phone is Hacked

Unsupported file Android error

As a last option, you can try to factory reset your phone.

Cant Find Screenshot on Phone:

Screenshot taken on your mobile phone are saved under a folder named "Screenshots" under Gallery. If you can't find the screenshot folder then please download a file manager app and search for a folder name "Screenshot".

Samsung Galaxy S21 Screenshot Not Working:

Galaxy S21 and Note 20/20 Ultra, one of the popular flagship phones in the market, may come down with the issue of screenshots isn't taken. Sad but there is something which you can do i.e., check out the screenshot troubleshooting steps mentioned above ⇑ one by one. So just scroll to the top of this page and read it carefully. Most of the reasons why people don't get that is because they don't do it properly.

Please check out this video and do it properly -

So that's how you can fix issues related to screenshot not working on Android smartphones and tablets.

Article Name
How to Fix Can't take screenshot due to Security Policy
Taking a screenshot on Android is a default property but people have Android Screenshot not working Problem. Here is how to fix can't take screenshot due to Security Policy error.
Yogesh Khetani
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This post was published on June 5, 2024 8:47 PM

Yogesh Khetani: Yogesh, with over 12 years in mobile technology, shares the latest smartphone insights and how-to guides. His digital journey began with Electronics and Communication Engineering studies, allowing him to express his love for technology and gadgets in a more impactful way with the widest reach.