Fix "Unsupported file, tap to try again" or Message expired or not available Error on Android

Fix Unsupported file Android error

Several people have reported on various platforms regarding the SMS/MMS or message errors on their Android phones. It says "Unsupported file, tap to try again" and finally "Message expired or not available" on their Android phone.

This Unsupported file Android error is happening while opening the messages received from your friend that contain memes or emojis.

Fix Unsupported File Android Error

For this particular unsupported file on Android messages, error happens because the file that is sent by your friend is not supported. It's clearly understood, but why? Does Android OS doesn't support certain memes or emojis?

I know it's really annoying because it keeps on showing up continuously, and they are frustrated now.

Surely this is not a hardware error because this error has been reported by users who hold Google Pixel phones, Samsung, Nokia, LG, BLU, HTC, Sony, and other Android phones.

Here is how to fix it -

  • Go to Settings and tap on App Info.
  • Now search for Messages and tap on it. Then Select Storage and Cache.
  • Finally, tap on Clear Cache.

That's the first thing to do when such errors pop up when dealing with Android messages.

If the above error doesn't fix the issue, then you will have to reset the network settings and try again.

If your problem is not solved yet, then you can consider installing an alternative messaging app like Textra

, Facebook Messenger, or any other that will replace the default messaging system on your phone.

Message Expired or Not Available:

If you see that message expired or not available it means that the message that you are viewing had the time limit and at the time you are viewing the message is not available or you can't see the text.

Unsupported File Type:

You can go through the troubleshooting step mentioned above if you get an unsupported file type error.

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Samsung Phone Message Expired or Not Available:

This error is also encountered on Samsung Galaxy phones as well. If you see this error on your Galaxy mobile phone, then you can check out the fix mentioned above.

Google Pixel Message Expired:

Just like Samsung, this message or error has been reported by several Pixel phone owners as well.

Moto Phone Message Not Available:

Even this error is seen on the Motorola Moto phones too.

Phone APN Settings Disabled

PS: Before compiling this article I have gone through several reports of the same error on various platforms like Reddit, Google forums. Sadly, there isn't any perfect fix or 100% solution for this kind of error, and we only see temporary error fix by some users.

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"Unsupported file, tap to try again" or Message expired or not available Error on Android Messages
Guide on how to fix "Unsupported file, tap to try again" and finally "Message expired or not available" on their Android phone.
Yogesh Khetani
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This post was last modified on October 2, 2023 9:05 PM

Yogesh Khetani: Yogesh has been in the field of mobile technology for over 12 years now. He keeps himself updated with the latest smartphones in the market and writes how-to guides. On popular social media platforms, he constantly shares information about mobiles and mobile how-to guides that help you make decisions about your handheld gadget needs. His digital journey began when he chose technology as his subject in Engineering studies, and the digital world paved the way to express his love for technology and gadgets in a better way with the highest reach. Through this portal, his goal is to provide you with all the necessary knowledge needed before making your next gadget purchase decision. He runs this website/blog with a team of skillful and enthusiastic people who share the same passion for tech gadgets, and they provide unbiased reviews on phones and mobile networks, detailed buying guides, and how-to tips to readers.