Several users in various forums have complained that their WhatsApp Chat messages are automatically getting deleted. Here is what you can do to fix this.
WhatsApp recently rolled out a new feature, called the "Disappearing messages". Through this feature the app developers wants to reduce the size of the WhatsApp backup by deleting the messages those are not important and providing an option to delete them in your individual or group chat. Through these settings you can determine which messages you want to keep and auto delete others.
WhatsApp Message Delete:
Although I understand that WhatsApp Disappearing messages is a great feature addition because it reduces backup file size but it comes at the cost of important messages been deleted without your knowledge. This concern is more for WhatsApp Business users because they sent orders/invoice proforma/ quotation and other business details to their customers. Their business deal via messages will get deleted if Disappearing messages is turned ON under Settings.
Here is how you can avoid auto WhatsApp message delete by disabling the Disappearing messages -
- Open WhatsApp Chat.
- Tap on Contact's name.
- Tap on Disappearing messages.
- A new prompt will open and there you need to tap on "OFF".
So that's how you can fix WhatsApp message getting deleted automatically error.
This post was last modified on December 6, 2020 9:37 AM