How to Fix WhatsApp Profile Picture Missing/Disappearing

Whatsapp profile picture missing

In this guide check out how to fix WhatsApp Profile Picture Missing issues [disappearing problem], unable to see my friends WhatsApp profile Picture.

This question comes from one of our followers, Ivan, his problem relates to WhatsApp, to be precise, the WhatsApp Profile image missing on her new Samsung Galaxy phone. She came to know about this from her friends and needs a solution to fix it.

Question by Ivan Kohlim: I am an avid user of WhatsApp and I am always connected with my friends via WhatsApp. No doubt that WhatsApp has changed the way we text. I own an iPhone 7 and I am currently unable to see my friend's WhatsApp profile picture. For your information, he is using iPhone 5S. So my question is pretty simple – How can I see my friend's profile picture on WhatsApp or will this problem stay forever on my iPhone?


Thanks, Ivan for directly emailing us regarding this. Several users like you have reported these WhatsApp errors -

my whatsapp profile picture keeps disappearing

my whatsapp profile picture not showing to others

whatsapp no profile picture icon

whatsapp profile picture gone

why my WhatsApp dp is not showing to some contacts

my whatsapp dp is not visible to others

Whatsapp profile picture keeps disappearing

We have gone through the procedure on how to download WhatsApp profile picture of your friends and your question is somewhat relating to WhatsApp Profile Picture. We certainly have some basic WhatsApp troubleshooting steps and I am sure that will help you to rectify your problem.

WhatsApp Profile Picture Missing

Follow the Whatsapp picture disappeared fixing guide by steps here –

Level 1: This is one of the basic steps that you should follow and by using this step, 90 % of the WhatsApp problems are fixed. You just need to uninstall the existing version of WhatsApp on your phone and re-install a fresh copy.

Since you own an iPhone, uninstall the existing WhatsApp version, then open the App Store and reinstall WhatsApp. Ensure that it’s the latest version.

Note: Before you uninstall, it's advised to take WhatsApp data backup so that you never miss a message that holds key information.

It's quite easy to uninstall the app. Just hold the WhatsApp icon for 2 seconds and you will see a cross mark on top of it to Uninstall or delete the app.

If you have this Whatsapp profile image problem on your Android phone, then you just need to follow the same process of re-installing it.

This should fix your issue. If it doesn’t follow the Level 2 guide.

Level 2: Some problems might be related to your phone but not with WhatsApp. So for that problem, the only solution is to Factory Reset your phone. This will solve your problem.

Here is how to factory reset your phone on Android -

  • On your phone go to Settings.
  • Then go to Backup and Reset. Sometimes it's found under Additional Settings in some other models.
  • Now select the 'Factory Data Reset' option.
  • Your device will warn you to backup your data. I am sure you have taken it as shown in the precautions above. If no backup is needed, then you can directly proceed.
  • Now click on "Reset Phone" to fully reset your phone.
  • It will again ask for confirmation. You can safely proceed.

Now Ivan, follow those steps and do let us know which level resolved your issue. Make use of the comment form mentioned below.

So that was the guide on why does my whatsapp profile picture keep disappearing - the root cause of the problem and the actual solution step by step.

Can't See WhatsApp Profile Picture Information:

If you are not able to see someone's DP(profile photo), last seen time, about, call history, or status it might be because the user has opted for Privacy Settings set to "Nobody". In this case, you can't do anything.

Also Read:

Best Tangi Tips and Tricks

WhatsApp for BLU Phones

Best WhatsApp Tips and Tricks

Wrapping it Up:

So that was the guide on how to fix WhatsApp Profile picture missing. If you still have the same problem do let us know via our Facebook Group and don't forget to like our Facebook page for WhatsApp.

Article Name
How to Fix WhatsApp Profile Picture Missing | WhatsApp Profile DP Image Disappear
In this guide check out how to fix WhatsApp Profile Picture Missing issues, unable to see my friends WhatsApp profile Picture disappearing automatically.
Yogesh Khetani
Publisher Name
BLU Cell Phones
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This post was published on June 16, 2023 10:08 AM

Yogesh Khetani: Yogesh, with over 12 years in mobile technology, shares the latest smartphone insights and how-to guides. His digital journey began with Electronics and Communication Engineering studies, allowing him to express his love for technology and gadgets in a more impactful way with the widest reach.