Amazon servicio al cliente - Amazon Customer Care

Amazon servicio al cliente

Amazon is the biggest eCommerce site not only in the USA but also across the globe. The Jezz Bezos-owned company is known for providing products online but how do you contact Amazon servicio al cliente when you have a problem? Let's check out a guide on how to contact Amazon customer service.

Amazon servicio al cliente

Since Amazon deals directly with customers, there is a need to set up customer service or support service. It's very important for them to provide support services because they are dealing with sales and no sale is complete without support or after-sale services. Do you agree with me? I hope you do.

Amazon servicio al cliente is a Spanish term that means Amazon customer service and it's quite clear that people are looking out for ways in which they can contact Amazon customer service department for the problems like -

  • Cancellation/Refund
  • Order Status
  • Payment related issues
  • Amazon Prime
  • Login, address, security & privacy
  • Membership, & subscriptions
  • Alexa, Kindle, or Fire
  • eBooks, Prime videos, or music
  • Wrong item or accessories or part missing

Although Amazon provides support to most of the issues like tracking a package, order detail, estimated delivery time, and information, there are some cases where you might need to talk personally or convey a message.

The support for Amazon starts on this page. You will have the option to select topics for help like login and security, subscription, payment, membership & few others. There are topics for every issue you might have and it's well documented. There is also another option of 'something else' and when you click on it, it leads to another multi-option menu where you can find additional answers.

There is also a 'help library' where you need to type your query and wait for better luck until you find an option like -

Live Chat:

When you select "something else" and then tap on "I need more help" it will open Amazon's live chat. It will open a live chat where-in an AI bot will chat with you.


You can reach Amazon support via email too. For this, you need to email your questions to and wait for 24 hours for a reply.

Servicio al cliente amazon Phone

Finally, it's quite easy to communicate via voice over the phone and it's the fastest way to resolve a query.

Amazon's customer service number is 1-888-280-4331 and it works 24/7.


Amazon also operates a Twitter handle to better provide sales services. Twitter handle is @AmazonHelp


How do I reach human at Amazon?

Just like humans on Verizon support, you can find people for support on Amazon too. For this, you need to open live chat support and type "Talk to a representative". You will get three options: chat with an associate, request a callback, or return to the support home page. You know what to do.

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Final Words:

So that's the official Amazon servicio al cliente number toll-free. I hope your query has been solved.

Article Name
Servicio al cliente Amazon - How to Contact Amazon Customer Support Phone Number
How do you contact Amazon servicio al cliente when you have a problem? Let's check out a guide on how to contact Amazon customer service.
Yogesh Khetani
Publisher Name
BLU Cell Phones
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This post was last modified on July 26, 2023 8:02 AM

Yogesh Khetani: Yogesh has been in the field of mobile technology for over 12 years now. He keeps him updated with the latest smartphones in the market + writes how-to guides. On popular social media platforms, he constantly shares information about mobiles and mobile how-to guides that helps you to make decisions about your handheld gadget needs. His digital journey began when he choose technology as his subject in Engineering studies and the digital world paved the way to express his love for technology and gadgets in a better way and highest reach. Through this portal, his goal is to provide you with all the necessary knowledge needed before making your next gadget purchase decision. He runs this website/blog with a team of skillful and enthusiastic people who share the same passion for tech gadgets and we provide unbiased reviews on phones & mobile networks, detailed buying guides + how-to tips to our readers.