Amazon is the biggest eCommerce site not only in the USA but also across the globe. The Jezz Bezos-owned company is known for providing products online but how do you contact Amazon servicio al cliente when you have a problem? Let's check out a guide on how to contact Amazon customer service.
Amazon servicio al cliente
Since Amazon deals directly with customers, there is a need to set up customer service or support service. It's very important for them to provide support services because they are dealing with sales and no sale is complete without support or after-sale services. Do you agree with me? I hope you do.
Amazon servicio al cliente is a Spanish term that means Amazon customer service and it's quite clear that people are looking out for ways in which they can contact Amazon customer service department for the problems like -
- Order status
- Payment related issues
- Amazon Prime
- Login, address, security & privacy
- Membership, & subscriptions
- Alexa, Kindle, or Fire
- eBooks, Prime videos, or music
- Wrong item or accessories or part missing
Although Amazon provides support to most of the issues like tracking a package, order detail, estimated delivery time, and information, there are some cases where you might need to talk personally or convey a message.
The support for Amazon starts on this page. You will have the option to select topics for help like login and security, subscription, payment, membership & few others. There are topics for every issue you might have and it's well documented. There is also another option of 'something else' and when you click on it, it leads to another multi-option menu where you can find additional answers.
There is also a 'help library' where you need to type your query and wait for better luck until you find an option like -
When you select "something else" and then tap on "I need more help" it will open Amazon's live chat. It will open a live chat where-in an AI bot will chat with you.
You can reach Amazon support via email too. For this, you need to email your questions to firstname.lastname@example.org and wait for 24 hours for a reply.
Finally, it's quite easy to communicate via voice over phone and it's the fastest way to resolve a query.
Amazon's customer service number is 1-888-280-4331 and it works 24/7.
Amazon also operates a Twitter handle to better provide sales services. Twitter handle is @AmazonHelp.
How do I reach human at Amazon?
Just like humans on Verizon support, you can find people for support on Amazon too. For this, you need to open live chat support and type "Talk to a representative". You will get three options: chat with an associate, request a callback, or return to the support home page. You know what to do.
So that's the official Amazon servicio al cliente number toll free. I hope your query has been solved.